TechTopics_29.pdf

APRIL - JUNE 1990

ISSUE 29

SECTION 1

ISSUE 29· APR-MA Y-JUN 90

INDEX - INFO SECTION TECHTOPICS 29.

SERVICE WARRANTY POLICY NUMBERS AND CONDITIONS.

SERVICE TRAINING SCHEDULE, JULy THRU SEPTEMBER 1990.

ENCLOSURE: JULY THRU SEPTEMBER SERVICE TRAINING COURSE OUTLINE

AMIGA CPU ONE YEAR WARRANTY.

AMIGA ACCESSORIES ONE YEAR WARRANTY.

29/1-0.0

29/1-1.1

29/1-2.1

29/1-2.2

29/1-3.1

29/1-4.1

SECTION 2

ISSUE 29 - APR-MAY-JUN

INDEX - PARTS SECTION TECHTOPICS ISSUE 29.

A2091 SPARE PARTS LIST.

NEW LEVEL 1 REPAIR KIT - PN 314032-21, INCLUDES A2091 AND A2630.

RODlME 40MB HARD DRIVE SUB TO QUANTUM 40MB DARD DRIVE.

A3000 SPARE PARTS LIST.

29/2-0.0

29/2-1.1

29/2-2.1

29/2-3.1

29/2-4.1

ISSUE 29 - APR-MAY -JUN 90

SECTION 3

29/3-0.0

29/3-1.1

29/3-2.1

29/3-3.1

29/3-4.1

29/3-5.1

29/3-6.1

29/3-7.1

29/3-8.1

29/3-8.2

29/3-9.1

29/3-10.1

29/3-11.1

29/3-12.1

29/3-13.1

29/3-14.1

29/3-15.1

29/3-15.2

INDEX - AMIGA SECTION TECHTOPICS ISSUE 29.

A2091 MEMORY AUTO-CONFIGUATIONLIMITATIONS.

A2091 IC MEMORY 262,144 ADDRESS X 4 BIT DRAM.

A2091 HOC - POWER CABLE AND DATA CABLE AVAVAILABILITY.

A2091 ROM UPGRADE TO REVISION 6.1.

A500 ROM UPGRADE TO REVISION 6.1.

ASOO HDD EXCHANGE KIT (EPSON HM755 TO WD93028).

A2286 PROBLEM WITH SETUP MENU.

A3000 SYSTEM SCHEMATICS, CBM PN# 314677-02.

ENCLOSURE: A3000 SYSTEM SCHEMATICS.

A2300 GENLOCK FIX TO WORK WITH A3000.

A2300 USE WITH A1950 MONITOR.

A2091 HARD DRIVE CONTROLLER - PROBLEM WITH TWO DEVICES.

RODIME 40MB HARD DRIVE SUB TO QUANTUM 40MB HARD DRIVE.

A3000 WARRANTY LABOR RATES - JUNE 1990.

A3000 SECOND FLOPPY DRIVE CONFIGUA TION.

1950 SYSTEM SCHEMATICS, CBM PN# 314036-01.

ENCLOSURE: 1950 SYSTEM SCHEMATICS.

ISSUE 29- APR-MAY-JUN 90

SECTION 4

29/4-0.0

29/4-1.1

29/4-2.1

INDEX - CBM SECTION TECHTOPICS ISSUE 29.

WARRANTY CLAIMS FOR DISCONTINUED COMMODORE PRODUCTS.

1571 DRIVE ASSEMBLIES - ALPS AND NEWTRONICS.

SECTIONS

ISSUE 29 - APR-MAY -JUN 90

29/5-0.0

29/5-1.1

INDEX - PC SECTION TECHTOPICS ISSUE 29.

COPROCESSOR CIRCUIT MODIFICATION - PC30-III/COLT286.

WARRANTY POLICY NUMBER - WPC30-0590.

PC4O-III PCB REVISION 8.X - DMA CHANNEL 7 ACKNOWLEDGE SIGNAL.

29/5-2.1

ISSUE 29 - APR-MAY-JUN 90

SECTION 1 - INFO

PAGE 1

29/1-0.0

29/1-1.1

29/1-2.1

29/1-2.2

29/1-3.1

29/1-4.1

INDEX - INFO SECTION TECHTOPICS 29.

SERVICE WARRANTY POLICY NUMBERS AND CONDITIONS.

SERVICE TRAINING SCHEDULE, JULY THRU SEPTEMBER 1990.

ENCLOSURE: JULY THRU SEPTEMBER SERVICE TRAINING COURSE.

AMIGA CPU ONE YEAR WARRANTY.

AMIGA ACCESSORIES ONE YEAR WARRANTY.

29/1-1.1

SERVICE WARRANTY POLICY NUMBERS AND CONDITIONS.

THE INFO SECTION OF TECHTOPICS WILL INCLUDE, AS A STANDARD

FEATURE, A LIST OF ACTIVE FIELD FIXES WHICH ARE COVERED UNDER

WARRANTY.

THIS FEATURE WILL ALWAYS BE THE FIRST BULLETIN IN THE INFO

SECTION, AND WILL BE UPDATED VIA THE SERVICE BULLETIN BOARD,

CTOC, WHENEVER A CHANGE IN THE WARRANTY STATUS OF FIELD

FIXES IS ISSUED.

A WARRANTY POLICY NUMBER HAS BEEN ASSIGNED TO EACH ACTIVE

FIELD FIX COVERED UNDER WARRANTY. EFFECTIVE IMMEDIATELY, ALL

CLAIMS BEING SUBMITTED BY AUTHORIZED SERVICE CENTERS MUST

INCLUDE THE WARRANTY POLICY NUMBER, AS THE PART NUMBER, ON

THE NARDA FORM.

ACTIVE COMMODORE FIELD SERVICE WARRANTY FIXES. AS OF 2/5190

1) 1084S-P MONITOR

WARRANTY POLICY NUMBER - W1084-1288

(INSTRUCTIONS ARE INCLUDED WITH 1084S-P REPAIR KIT, CBM PN#

314891-01).

2) A2000 REV6.0 PCB

WARRANTY POLICY NUMBER - W2000-0989

(SEE TECHTOPIC BULLETINS - 27/3-1.1, 27/3-2.1 & 27/3-3.1, IN AMIGA

SECTION 3, UNDER A2000 PAST BULLETINS FOR DETAILS.

ISSUE 29 - APR-MAY -JUN 90

SECTION 1 - INFO

PAGE 2

29/1-1.1

SERVICE WARRANTY POLICY NUMBERS AND CONDITIONS. (CONT)

3) A2286 AT BRIDGEBOARD

WARRANTY POLICY NUMBER - W2286-1289

(SEE TECHTOPIC BULLETIN - 28/3-3.1 IN AMIGA SECTION 3, UNDER

CURRENT BULLETINS FOR DETAILS).

4) PC30-III REV 1.4PCB/COPROCESSOR -

WARRANTY POLICY NUMBER - WPC30-0590

(SEE TECHTOPIC BULLETIN 28/5-3.1 IN PC SECTION 5, UNDER

CURRENT BULLETINS FOR DETAILS).

29/1-2.1

SERVICE TRAINING SCHEDULE, JULY THRU SEPTEMBER 1990.

1990TRAINING SCHEDULE, JULY THRU SEPTEMBER. PLEASE CONTACT

JOHN DIMEO FOR MORE INFORMATION.

MONTH

DATE

DAYS

LOCATION

PRODUCTS STATUS

JULY

2-3

MON-TUE

WEST CHESTER AMIGA

OPEN

JULY

5-6

THU-FRI

WESTCHESTER PC

OPEN

JULY

9-10

MON-TUE

WESTCHESTER PC

OPEN

JULY

12-13

THU-FRI

WEST CHESTER AMIGA

OPEN

JULY

23-27

MON-FRI

DALLAS

AMIGA/PC OPEN

AUGUST

6-7

MON-TUE

WESTCHESTER AMIGA

OPEN

AUGUST

8-9

WED-THU

WESTCHESTER PC

OPEN

AUGUST

13-14

MON-TUE

WEST CHESTER PC

OPEN

AUGUST

15-16

WED-THU

WEST CHESTER AMIGA

OPEN

AUGUST

27-31

MON-FRI

ATLANTA

AMIGA/PC OPEN

SEPTEMBER 6-7

MON-TUE

WESTCHESTER AMIGA

OPEN

SEPTEMBER 17-21

MON-FRI

SUNNYVALE

AMIGA/PC OPEN

SEPTEMBER 24-28

MON-FRI

LONGBEACH

AMIGA/PC OPEN

29/1-2.2

ENCLOSURE: JULY THRU SEPTEMBER SERVICE TRAINING COURSE

OUTLINE.

INCLUDED WITH ISSUE 29 IS A COURSE OUTLINE FOR THE SERVICE

TRAINING PROGRAM, FROM JULY THRU SEPTEMBER 1990.

ISSUE 29 - APR-MAY -JUN 90

SECTION 1 - INFO

PAGE 3

29/1-3.1

AMIGA CPU ONE YEAR WARRANTY.

EFFECTIVE APRIL 2, 1990 COMMODORE WILL OFFER A ONE YEAR

WARRANTY ON ALL AMIGA COMPUTERS. THIS NEW WARRANTY WILL

COVER PARTS AND LABOR ON THE CPU'S. THE WARRANTY INCLUDES

ALL UNITS PURCHASED AFTER JANUARY 1, 1990.

29/1-4.1

AMIGA ACCESSORIES ONE YEAR WARRANTY.

EFFECTIVE JUNE 1, 1990 COMMODORE WILL OFFER A ONE YEAR

WARRANTY ON ALL AMIGA ACCESSORIES. THIS NEW WARRANTY WILL

COVER PARTS AND LABOR ON THE ACCESSORIES. THE WARRANTY

INCLUDES ALL UNITS PURCHASED AFTER APRIL 1, 1990.

ISSUE 29 - APR-MAY -JUN 90

SECTION 2 - PARTS

PAGEl

29/2-0.0

29/2.1.1

29/2-2.1

29/2-3.1

29/2-4.1

INDEX - PARTS SECTION TECHTOPICS

ISSUE 29.

A2091 SPARE PARTS LIST.

NEW LEVEL 1 REPAIR KIT - PN 314032-21, INCLUDES A2091 AND A2630.

RODIME 40MB HARD DRIVE SUB TO QUANTUM 40MB HARD DRIVE.

A3000 SPARE PARTS LIST.

29/2-1.1

A2091 SPARE PARTS LIST.

COMMODORE PARTS DEPARTMENT NOW HAVE THE FOLLOWING PARTS IN

STOCK.

PART

DESCRIPTION

PRODUCT

RETURN

DEALER

NUMBER

CREDIT

BILLING

314674-01

SYSTEM SCHEMATICS

A2091

$16.50

363227-02

USER MANUAL (ENG.)

A2091

4.00

317806-01

DISKASSY. CNTRL

PROGS/INSTALL

A2091

11.00

313440-01

HARD DRIVE 40MB

SCSI (QUANTUM)

A2091

100.00

575.00

312769-01

PCB ASSY (REV 4)

A2091

165.00

280.00

390333-03

IC 16L8A RAM CONTRL.

A2091

5.50

390563-02

IC DMAC

A2091

78.50

390206-01

IC WD33C93

A2091

44.00

390722-01

IC EPROM ODD DRIVER

A2091

9.90

390721-01

IC EPROM EVEN DRIVER

A2091

9.90

312573-01

CABLEDATA

A2091

TBA

312646-01

CABLEPOWER

A2091

TBA

[REPEAT OF 28/2-2.1]

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