POLAROID L.C.D. T.V.s
Polaroid LCD TVs poor sound quality
The Digital call centre has been receiving a number of calls on this range of TV’s, with poor sound. After investigation it has been discovered that the Subwoofer has been left turned off by default in the Factory Menu.
Accessing the factory menu should only be done by engineers and not over the phone with customers.
The Subwoofer can be turned on by following the steps below:
1. Put the TV into Standby.
2. Press and Hold the Volume Up and Channel Up buttons on the TV.
3. Press the Standby button on the Remote Control.
Do Not release the Volume Up and Channel Up buttons until the
Factory Menu appears.
4. Using the remote, navigate to the Sound Menu and press OK.
5. Select the Subwoofer and turn it on.
6. Press the Menu button until the Factory Menu disappears.
7. Put the TV back into standby and turn on again
This information allows access to the factory menu and should therefore not be used with customers.
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